Terms and Conditions

At VCO Brand Agency, we take the protection of your privacy very seriously. This Privacy Policy Notice aims to inform you about how we handle your personal data, in accordance with the Organic Law on Personal Data Protection (LOPDP) and other applicable regulations in Ecuador. Below, we explain the treatment of your information, the purposes for which we use it, and other relevant aspects.

This Privacy Policy aims to ensure that you are informed about how we treat your personal data. We consider personal data to be any information that identifies you or makes you identifiable.

Within the framework of the services we offer, we process your personal data for the following purposes:

· To manage the commercial and contractual relationship with our clients and partners.
· To provide consulting and advisory services in branding, design and communication.
· To provide information on news, events, promotions, and services that may be of interest to you.
· To manage billing, payment, and financial administration processes.
· To carry out market studies, analysis of trends and customer preferences to improve our services.
· To guarantee the security of our facilities and the protection of our intellectual property.
· To comply with the legal and regulatory obligations applicable to our activity.

We retain your personal data only for as long as necessary to fulfill the purposes described above, or as required by law. We may subsequently retain this information in an anonymized form for statistical or analytical purposes.

We share your information with authorized providers who support us in providing our services, ensuring that they comply with our data protection policies.

Any updates to this Privacy Policy will be notified through our digital channels. We recommend that you periodically review this document to be informed about how we protect your information.

Data Controller: VCO Brand Agency

Address: Guayas and Av. Amazonas.

Phone: +593 99 823 0949

We obtain your personal data through the following sources:

Information provided directly by you.
Information collected during the provision of our services.
Data obtained from public sources or official records, with your prior authorization.

Legal basis for the processing of personal data:

The processing of your data is based on:

Your explicit, informed and voluntary consent.
Compliance with contractual or legal obligations.

· The legitimate interest of VCO Brand Agency to develop and improve our services.

You have control over your personal data and can exercise the following rights:

– Access: Request access to your personal data.

– Rectification and update: Correct or update inaccurate or outdated data.

– Deletion: Request the deletion of your data when it is no longer necessary.

– Opposition: Oppose the processing of your data in certain circumstances.

– Portability: Request the transfer of your data to another data controller.

– Suspension of processing: Request the temporary suspension of the processing of your data in specific cases.